Returns & Exchanges

We want you to love your glow, but if you are not completely satisfied with your BYOMA purchase, we offer a 30-day return window for products in their original packaging. Please note that for hygiene reasons, items must be unopened and unused to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare the Package

Securely pack your items in the original BYOMA shipping box and attach the prepaid return shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing